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Chérie Charm Thank you!
I wanted to share my feedback on the bouquet I purchased. Unfortunately, I found that the prices were higher compared to what I would have paid if I had simply walked into the shop, and the quality was disappointing. The bouquet did not even last a week; today the flowers are already pale and had to be thrown away.
I hope you can take this into consideration for future improvements, as this is not what I’m used to from Alissar
Hello Alaa,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Please note that as per our policy, we’re unable to take responsibility for flowers after 7 days of delivery.
https://jo.alissarflowers.com/policies/terms-of-service
However, your feedback regarding pricing and quality is very important to us, and we’ve shared it with our team to ensure improvements moving forward. We deeply value you as a customer and hope to have the chance to serve you better in the future.
Never disappointed with flowers from here. Always fresh, always perfectly arranged, always delivered as promised… Always a customer here.
We’re absolutely delighted to hear this! Thank you for trusting us time and again it’s our pleasure to always deliver freshness, beauty, and joy. We truly appreciate your loyalty and look forward to creating more perfect arrangements for you.
Thank you
Thank you so much, Abdallah! We’re truly delighted to hear you loved the flowers. Your kind words mean the world to us, and we look forward to creating more beautiful moments for you.
The recipient was very happy with what she received, even decided that lilies are her favorite flower now. Thank you for your hard work in creating a memory, much appreciated.
We’re so happy to know the bouquet made such a wonderful impression, Thomas! It’s amazing that lilies have now become her favorite , thank you for letting us be part of this special memory.
Carried Away
Dear Jack,
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the Carried away arrangment, and that the delivery and presentation met your expectations.
Your appreciation means a lot to us and motivates our team to keep delivering beauty with care. We look forward to serving you again soon!
Warmest regards,
Alissar Flowers Team
As always perfect
Dear Rania
Thank you so much for your kind words! We’re thrilled to hear that you were happy
Your appreciation means a lot to us and motivates our team to keep delivering beauty with care. We look forward to serving you again soon!
Warmest regards,
Alissar Flowers Team
I live in dubai and everytime I want to order flowers to Amman, I use Alissar. Because of the quality they pride themselves with. However, yesterday was a disappointment. On the website it said 2 hours delivery. 3 hours later I tried to call on the numbers shown..non of then answered..I had to call the number from google. So finally answered. To be surprised that they are telling me (oh we didn't realise we received the payment)!!!! I said how come. I chatted on the live chat and they co firmed that the order was received...they gave me irrelevant excuses..and they apologised
In my opinion if I choose to use Alissar and choose to pay more than the average prices in Jordan is because I choose quality. And service. But if that's also not there then I can use other services.
Dear Safeyeh,
Thank you for your honest feedback and for always choosing Alissar Flowers to send love from Dubai to Amman. We truly value your loyalty and trust in our service.
We sincerely apologize for the delay and the lack of proper communication you experienced. This is not the level of service we aim to provide, and we completely understand your disappointment. Your feedback has been shared with the team so we can ensure this doesn’t happen again.
Your expectations matter to us, and we’d love the chance to make it up to you on your next order.
Thank you again for taking the time to let us know we’re listening and improving.
Warm regards,
Alissar Flowers Team
A
Bloom Baby Bloom بلاش اقول
Dear Noor,
Thank you for your message.
We’d really appreciate it if you could share more details with us at 0778000393 so we can better understand what went wrong and make it right. Your satisfaction is our priority, and we’re here to help.
Warm regards,
Alissar Flowers Team
Came fresh with very nicely coordination to deliver properly, excellent way of customer centricity and high quality products, thank you Alissar!
Dear Ayman,
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the orchids and flower plant, and that the delivery and presentation met your expectations.
Your appreciation means a lot to us and motivates our team to keep delivering beauty with care. We look forward to serving you again soon!
Warmest regards,
Alissar Flowers Team
I ordered a beautiful box of flowers and this massage voucher for my wife as a surprise for our wedding anniversary, and it exceeded all expectations. The flowers were stunning—fresh, elegant, and beautifully arranged. The full-body massage at the Four Seasons was the perfect touch of luxury and relaxation. My wife was absolutely thrilled. The entire experience from Alissar Flowers Amman was seamless, professional, and truly memorable. Highly recommended for anyone looking to gift something special and meaningful!
Dear Firas,
Thank you so much for your kind words and for letting us be a part of such a special occasion. We’re delighted to hear that both the flowers and the massage voucher created a memorable anniversary surprise. It means a lot to us that you found the experience seamless and thoughtful, this is exactly what we strive for. Wishing you and your wife continued joy and beautiful moments together!
Arrived quickly, and done well even from abroad
Dear Tanya,
Thank you for your lovely feedback! We’re thrilled that the gift arrived promptly and that you had a smooth experience ordering from abroad. look forward to helping you send more sweetness in the future.
Thank you to the Alissar team for delivering the beautiful bouquet. It is exactly what I wished for.
Dear Bassam,
We’re so happy to hear that the bouquet met your expectations! Your satisfaction is our top priority, and knowing we delivered exactly what you envisioned means everything to us. Thank you for choosing Alissar Flowers , we hope to serve you again soon
Love
Thank you for your review! We are so glad to hear that you love our product, 'Palestine's Resilience'. Your support means a lot to us. Thank you for choosing our brand.
Alissar never disappoint me… appreciate it
Hi there! Thank you so much for your kind words. We are thrilled to hear that our product has met your expectations. Your satisfaction is our top priority and we are grateful for your support. Thank you for choosing Hold Me Glowing! Have a wonderful day. :)
L
Florona Smaller than the picture
Thank you for your feedback! We’re sorry to hear it felt smaller than expected. We truly appreciate your input and will make sure to review how we present our arrangements online.
S
Chérie Charm Beautiful flowers!
Your continued trust means the world to us , thank you for always choosing Alissar Flowers!
ز
Hi there, thank you for leaving a review. We appreciate your feedback and would love to know more about your experience with our Praline Box. If there is anything we can do to improve, please let us know. Thank you!
As always perfect
We’re so glad you loved it! Thank you for your kind words