Delivery Policy
tore pickup
Pickup available, usually ready in 2 hours at Um Uthaina shop located at Shatt Al-Arab St. 23, Amman.
For confirmation contact phone number: +96265527695
Shop Working Hours
Our shop is open between 9AM to 10PM all week days .
**Note: Please bring your confirmation email when you come to collect your order.**
Delivery
Orders are delivered based on the date and time-slot of your choosing. To ensure that your order arrives at its freshest we require the recipient to be available to accept the order. We may contact the recipient to confirm their availability and address. We do not deliver to PO boxes. It is the responsibility of the guest to ensure that the supplied delivery address is correct, Alissar Flowers reserves the right to reject delivery to an alternate address.
Our delivery rates are:
| Amman | 3 JOD |
Enjoy FREE delivery on any order over 100 JDs within Amman!
Cut-Off Times
To ensure you receive your order with the utmost convenience, please place it before 9:00 PM to enjoy same-day delivery or pickup. During peak seasons, cut-off times may vary slightly rest assured, the latest timing is always elegantly displayed on your home screen.
While we strive to deliver every order within your chosen time slot, there may be rare occasions when delays occur due to exceptional circumstances. Should this happen, a member of our team will personally reach out to keep you informed and arrange the earliest, most convenient alternative.
How it works
Grab your exclusive gifts by being part of our loyalty program
How to earn petals
You earn petals simply by making a purchase or by completing different missions.
Get more petals by completing these missions
Spend your petals for a floral discount
Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.
Frequently Asked Questions
Everything you might be wondering about
You can earn petals by engaging in activities such as placing an order, signing up for an account, subscribing to our newsletter, leaving a Google review, and more. Each activity has a specific number of petals you can earn.
You can earn petals by participating in various activities such as placing orders, creating an account, signing up for newsletters, celebrating your birthday with us, liking our Facebook page, following us on Instagram, and subscribing to our YouTube channel.
For every order you place, you earn 10 petals for each JOD spent. Ensure your purchase meets any applicable conditions to earn petals.
By creating an account, you will earn 50 petals instantly. Having an account also allows you to track your petal balance and redeem them for exciting rewards.
You earn 1 petal for every unit of currency spent on your order. Please note that orders placed by guests are not eligible for earning petals.
When you create an account with us, you receive 50 petals as a welcome bonus. This is a one-time reward available to new members.
You can redeem your petals for discounts at checkout. For example, spending 200 petals will give you a fixed discount of 10 currency units. Ensure you are logged in to redeem your petals.
Yes, you can earn 10 petals each by liking our Facebook page, following us on Instagram, and subscribing to our YouTube channel.
Yes, you will receive 100 petals on your birthday as a special gift from us. Make sure your birthday is updated in your profile to qualify.
When you like our Facebook page, you earn 10 petals. Make sure to be logged in and connect your Facebook account to earn these petals.
By providing your birthday details in your account, you will automatically receive 100 petals on your birthday each year.
Petals can be redeemed for various rewards including discounts, free shipping, and special offers. Visit the 'Reward List' section to explore available options.
You can redeem 500 petals for an exclusive bouquet upgrade. This reward is available for specific products in our store.
Some rewards may require a minimum spend. For example, free shipping requires a minimum order amount of 60 JOD.
Yes, our loyalty program has three tiers: Bronze, Silver, and Gold. Each tier offers unique benefits and is based on the total petals you've earned.
Yes, petals expire after 1 year from the date they are earned. Be sure to use them before they expire to take full advantage of your rewards.
Our loyalty program includes tiers such as Soft Petal, Velvet Petal, Golden Petal, and Eternal Petal, each offering unique perks like free shipping, bonus petals for orders, and exclusive discounts.
Yes, petals expire 1 year after they are earned. Make sure to use them before they expire to enjoy rewards.
Refer a friend using your unique referral link. When they make a purchase of at least 100 JOD, you'll earn 100 petals. Your friend will also receive a 5% discount on their first purchase.
Yes, you earn 20 petals by signing up for our newsletters. Just enter your email at the footer of our page, and you'll receive your petals shortly after.