Alissar Flowers is a premium floral boutique offering exquisite flower arrangements, gifts, and event styling services. We provide high-quality floral designs for every occasion, including birthdays, anniversaries, weddings, and corporate events.

We currently deliver in (Amman (the capital), Irbid, Zarqa, Mafraq, Ajloun, Jerash, Madaba, Balqa). Please enter your delivery address at checkout to confirm availability.

Our customer service team is available from 8:00 am - 5:00 pm. Our online store is open 24/7 for placing orders.

You can place an order directly through our website by selecting your preferred floral arrangement, adding it to your cart, and proceeding to checkout.

We accept [Visa, Mastercard) and Cliq Payments

Orders can be modified or canceled up to 1 hour before the scheduled delivery time. Please contact our customer service team as soon as possible for assistance.

Yes! We offer a variety of add-ons, including chocolates, balloons, plush toys, and personalized greeting cards. You can select these options at checkout to make your gift even more special.

Absolutely! You can add a personalized message during checkout, and we will include it on a beautifully designed card with your order.

For certain items like greeting cards or gift bundles, we may offer customization options. Please contact our team for specific requests.

Yes, we provide luxury packaging options, including elegant wrapping and decorative boxes. Some arrangements also come in signature vases or bags for an extra special touch.

Yes! We offer bespoke floral designs. Contact our team with your request, and we will create a unique arrangement tailored to your needs.

Our flowers are fresh and carefully selected to ensure longevity. Follow the care tips provided with your order, such as keeping them in clean water and away from direct sunlight, to extend their freshness.

Absolutely! We specialize in floral styling for weddings, corporate events, and private gatherings. Contact our event team for a consultation.

Yes, we offer tailored corporate gifting solutions. Our team can help curate flower arrangements and gifts for clients, employees, and special events.

We offer same-day and scheduled deliveries. Same-day delivery is available for orders placed before 9:00 PM Amman's time zone.

Yes, you can choose a preferred delivery time slot during checkout. While we do our best to deliver on time, slight delays may occur due to unforeseen circumstances.

If the recipient is unavailable, we will contact you for further instructions.

We take great care in preparing every order to ensure quality and freshness. However, if you are unsatisfied with your order, please contact us within 2 hours of delivery. Refunds are processed on a case-by-case basis and may be issued in the form of store credit or a full/partial refund, depending on the issue.

Yes! If your flowers arrive damaged, wilted, or significantly different from what was ordered, please reach out to us within 2 hours with a clear photo of the arrangement. We will review the issue and arrange for a replacement as soon as possible.

If the recipient is not available at the time of delivery, we will follow the delivery instructions provided by the sender. Refunds or replacements are not available if the delivery was attempted as scheduled.

Orders can be canceled for a full refund only if the cancellation request is made at least 1 hours before the scheduled delivery time. After that, cancellations may not be eligible for a refund as the flowers are already prepared.

Refunds are typically processed within 14 business days and will be credited back to your original payment method or as store credit.

You can reach us via +962 7 7800 0393, email: customercare@alissarflowers.com, WhatsApp: +962 7 7800 0393, or live chat] for any inquiries or assistance.

We strive for excellence in every order. If you experience any issues, please contact us immediately, and we will work to resolve them to your satisfaction.