Alissar Flowers Amman

    Floating Kisses

      Alissar Flowers Amman

      Floating Kisses

      Sale price 189 JDRegular price 0 JD
      Regular price 189 JD
      Floating Kisses
      Sale price 189 JDRegular price 0 JD
      Regular price 189 JD

      Customer Reviews

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      S
      Sherif D.
      It was excellent in terms

      It was excellent in terms of quality of the product and customer service . Follow up through what’s app was exceptional :tulip::tulip:thank you indeed.

      Thank you so much for your excellent review! We're thrilled to hear you were pleased with the product quality and our customer service.

      Our team loves going the extra mile to ensure a great experience. We appreciate your support and look forward to serving you again! :tulip::tulip:

      FAQ

      General

      We currently deliver in (Amman (the capital), Irbid, Zarqa, Mafraq, Ajloun, Jerash, Madaba, Balqa) . Please enter your delivery address at checkout to confirm availability.

      Our customer service team is available from 8:00 am - 5:00 pm. Our online store is open 24/7 for placing orders.

      Orders & Payments

      You can place an order directly through our website by selecting your preferred floral arrangement, adding it to your cart, and proceeding to checkout.

      We accept [Visa, Mastercard) and Cliq Payments

      Orders can be modified or canceled up to 1 hour before the scheduled delivery time. Please contact our customer service team as soon as possible for assistance.

      Add-ons & Special Requests

      Yes! We offer a variety of add-ons, including chocolates, balloons, plush toys, and personalized greeting cards. You can select these options at checkout to make your gift even more special.

      Absolutely! You can add a personalized message during checkout, and we will include it on a beautifully designed card with your order.

      For certain items like greeting cards or gift bundles, we may offer customization options. Please contact our team for specific requests.

      Product & Customization

      Yes, we provide luxury packaging options, including elegant wrapping and decorative boxes. Some arrangements also come in signature vases or bags for an extra special touch.

      Yes! We offer bespoke floral designs. Contact our team with your request, and we will create a unique arrangement tailored to your needs.

      Our flowers are fresh and carefully selected to ensure longevity. Follow the care tips provided with your order, such as keeping them in clean water and away from direct sunlight, to extend their freshness.

      Delivery & Shipping

      We offer same-day and scheduled deliveries. Same-day delivery is available for orders placed before 9:00 PM Amman's time zone.

      Yes, you can choose a preferred delivery time slot during checkout. While we do our best to deliver on time, slight delays may occur due to unforeseen circumstances.

      If the recipient is unavailable, we will contact you for further instructions.

      Refund & Replacement Policy

      We take great care in preparing every order to ensure quality and freshness. However, if you are unsatisfied with your order, please contact us within 2 hours of delivery. Refunds are processed on a case-by-case basis and may be issued in the form of store credit or a full/partial refund, depending on the issue.

      Yes! If your flowers arrive damaged, wilted, or significantly different from what was ordered, please reach out to us within 2 hours with a clear photo of the arrangement. We will review the issue and arrange for a replacement as soon as possible.



      If the recipient is not available at the time of delivery, we will follow the delivery instructions provided by the sender. Refunds or replacements are not available if the delivery was attempted as scheduled.



      Orders can be canceled for a full refund only if the cancellation request is made at least 1 hour before the scheduled delivery time. After that, cancellations may not be eligible for a refund as the flowers are already prepared.



      Refunds are typically processed within 14 business days and will be credited back to your original payment method or as store credit.